State Farm® Insurance Agent John Marcelli

"The State Farm employee who took my call is Beth Couty. She was very friendly, welcoming, and she answered my questions in depth and most professionally."

"My Insurance Agent and Staff pay close attention to details and keep us up to date on our policies. I love my Insurance Co."

"Very pleasant and efficient"

"My dealings with Michelle Lucero are and have always been great. She takes time with me when I need it, gives detailed and concise answers to my questions, of which there have been many. It is nice to interact with the other office staff as well."

"Friendly and prompt response to questions."

"Responsive, professional insurance service for hom and auto."

"I just wanted to say how wonderful Beth is when we call in and ask for something or whatever it may be. I feel like sometimes I bug but she’s always so friendly and so nice to deal with and get everything done in no time. She does a wonderful job. She’s very patient and enjoyable to talk to. She deserves to be praised and she needs a raise I think. Thank you, Beth for everything that you do for us. I really appreciate it. It’s a Great company to deal with State Farm. You never had a problem at all. Thank you again Beth you’re awesome."

"John is about service first. Always on top of things. I mean who even calls their clients anymore?? Well, John does. He reviews my policies with me to make sure I have all my needed coverage. Old school service with new era needs. Thank you John!!"

"Dori Fisk at John Marcelli's State Farm office helped me with my motorcycle premiums. One of my motorcycles had a very high premium and Dori determined it was incorrectly rated and she was able to recover money for me. I received three checks from State Farm totaling $900. She went above and beyond my expectations of what an insurance agent would do for a customer. I give her a five star rating! Thank you Dori!!!"

"We have had our insurance business with this company for many years. Always very helpful with all our insurance needs"

"Mr. Marcelli’s office is always very responsive to our family’s insurance needs. We have shopped around through other companies but State Farm has proven to be the best option."

"Always so attentive and helpful! Shoutout to Becky for guiding me through all of my issues!
I also want to give him a huge shoutout for his contributions to the community and future athletes!
Highly recommend!!"

"Professional and timely."

"Been with John for years. Have all of our family vehicles insured through him as well as our homeowners policy. Needed a lost form replaced and Abbie saw to it right away."

"This agency is the best, especially Sam and Michelle. For example, Sam noticed that underwriting had misclassified the type of shingles (3-tab vs. architectural) on my home's roof. She proactively contacted me, in order to get it fixed, and saved me some significant money on my annual premium for home owner's insurance."

"Very kind and helpful stuff, always have been very helpful when I've called into the office."

"Have always had very helpful people when dealing with my insurance. That's why I've had the same agent for almost 40 years!"

"John has been my insurance agent for over a decade. My fleet of personal vehicles are insured through his office. Any time I call his office his staff are knowledgable and if they don't know the answer they find out and call back. Your treated like a person not a number."

"John and Michelle are so good to work with and have been a great help to the New Mexico Book Association."

"I asked a question about a mailing I had received. I got a clear, complete answer. I am satisfied.
This concerned auto insurance."

"Always prompt, excellent service & provides excellent friendly staff"

"My husband and I have been insured by State Farm since 1981–first with vehicle and renters insurance, and them homeowners insurance when we bought our first home in 1982. The team at John Marcelli’s office is friendly, knowledgeable, efficient. Most important to us is that they KNOW us and our policies and do their best to find the best coverage and prices for them. We highly recommend them!"

"Very thorough, professional, and "above and beyond" service from Samantha. My situation was complicated, and she did not know how they did things in the state I was coming from, so she called my previous agent to learn what needed to be done. Would highly recommend her for your auto insurance needs."

"I just switched over to State Farm and was very impressed with this office. Not only did I reduce my cost significantly even with more coverage than I had before the staff was all very friendly and knowledgeable. I will definitely be referring my friends and family to this office.

And I wanted to give a special thank you to Samantha and Michelle who went above and beyond in the process."

"I was in an accident and filed a claim. Samantha was so helpful. I appreciated her expertise and compassion. John Marcelli and his staff are awesome."