Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bobby Roberts

Bobby Roberts

December 5, 2025

5  out of  5
rating by Bobby Roberts
"I switched over to John Marcelli’s insurance agency a couple years back. I’ve been very satisfied with all the services they offer, I do recommend John Marcelli‘s insurance agency in North East Albuquerque. They have all kinds of services they offer to their customers. I will be a continuing with John Marcelli for years to come, definitely appreciate all the staff and the friendly and courteous welcoming When you go to their office personally. Sincerely Bobby Roberts."
Profile photo of AJ Autry

AJ Autry

November 17, 2025

5  out of  5
rating by AJ Autry
"After calling around to other insurance companies Samantha at John Marcelli's office was able to get us a Great deal on our homeowners and auto insurance. We have been very pleased with the fast service we received and continue to receive. We highly recommend John and his staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Steve Roberson

Steve Roberson

November 15, 2025

5  out of  5
rating by Steve Roberson
"I have been insured by John Marcelli State Farm for many years. I always receive efficient, professional, and friendly service from John and all of his associates. Most recently , Dori prepared coverage for a new golf cart purchase and I was out on the course the same morning. Prompt, courteous service is the norm that I have grown to expect and appreciate."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of CM M

CM M

November 14, 2025

5  out of  5
rating by CM M
"I have my homeowners insurance with John. I am Very Happy with both my policy and the customer service! Thank you John :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kiri Welsh

Kiri Welsh

November 14, 2025

5  out of  5
rating by Kiri Welsh
"Staff is always very responsive and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Dawn DeRuyver

Dawn DeRuyver

November 14, 2025

5  out of  5
rating by Dawn DeRuyver
"they are a wonderful company! They’re always friendly and quick to solve my problems. If there are any any questions, no problem. This is the best insurance company I’ve ever had!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Nicholas Couty

Nicholas Couty

November 14, 2025

5  out of  5
rating by Nicholas Couty
"I have had the most amazing experience with this diligent, knowledgeable, an very responsive team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of BR Hudgins

BR Hudgins

August 20, 2025

5  out of  5
rating by BR Hudgins
"Feel very comfortable with John as my insurance agent. Straight accurate. talk and information, No attempt to oversell Warm. friendly folks. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jackie Aragon

Jackie Aragon

August 4, 2025

5  out of  5
rating by Jackie Aragon
"Great to do business with. Helpful office staff. Easy to get in contact with on phone. Have been with them for 2 years and very satisfied."
We responded:
"Thanks Jackie! We are delighted to know you had a great experience with our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Cindy Chapman

Cindy Chapman

August 2, 2025

5  out of  5
rating by Cindy Chapman
"Just switched coverage for both vehicles and home in about twenty minutes flat. Superb service, highly knowledgeable agent in my own city. Very happy with price and service."
We responded:
"Thank you for trusting us with your auto and home insurance. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Angel Villicana

Angel Villicana

July 23, 2025

5  out of  5
rating by Angel Villicana
"I really was satisfied with the service and personal attention from this office, I recomend you check auto insurance at this location"
We responded:
"Thank you trusting us with your auto insurance and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of RON ANDAZOLA

RON ANDAZOLA

July 16, 2025

5  out of  5
rating by RON ANDAZOLA
"It was my privilege to recently meet John Marcelli, who I quickly found to be generous and civic minded. John found out about the Good Shepherd Center benefit golf tournament and without any direct contact, reached out and became a sponsor with a very generous donation. It is evident that John is an insurance professional who is keenly interested in giving back to his community."
We responded:
"“Thank you for the thoughtful words. It really means a lot. It was a pleasure connecting with you to support the Good Shepard Center’s benefit golf tournament. I’m glad I could support such a great cause and connect with others who care as much about giving back to our community! “"
Profile photo of Jennifer Holdcroft

Jennifer Holdcroft

July 11, 2025

5  out of  5
rating by Jennifer Holdcroft
"What a awesome experience, Christian was super nice and answered all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Charles Ritz

Charles Ritz

July 1, 2025

5  out of  5
rating by Charles Ritz
"Excellent customer service!!!! Answered all my questions, even made me smile. Thanks!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ezra

Ezra

May 30, 2025

5  out of  5
rating by Ezra
"John Marcelli is fantastic! He graciously donated to the Sandia High School Football team, showing his incredible support and generosity. We are truly grateful for his kindness and commitment to helping our team succeed. Highly recommend his agency!"
We responded:
"Thank you, Ezra , for your review! I'm delighted to have had the opportunity to support the Sandia High School Football program. Your recommendation means a lot, and I'm grateful for the chance to contribute to your team's success. If there's anything else I can assist with, please feel free to reach out. ""
Profile photo of New Mexico Dental Foundation

New Mexico Dental Foundation

May 28, 2025

5  out of  5
rating by New Mexico Dental Foundation
"Exceptional Support and Generosity! For the past 8 years, Agent John Marcelli and their team at State Farm have been incredible supporters of our dental foundation. Their generous donations have helped us provide vital dental care to those in need. We are truly grateful for their commitment to making a positive impact in our community. If you’re looking for an agent who genuinely cares, we highly recommend Agent John Marcelli. Their kindness and support have made a real difference in our mission and in our community! Thank you!"
We responded:
""Thank you, New Mexico Dental Foundation! Your kind words about our professionalism and generosity mean a lot to us. Looking forward to continuing our partnership with your Foundation!"
Profile photo of Hunter Gustin

Hunter Gustin

May 27, 2025

5  out of  5
rating by Hunter Gustin
"John Marcelli has graciously donated to our Mountainair FFA Ranch Rodeo for the last ten years. We are grateful for his generosity and support!! Because of him, and donors like him, we are able to travel to all of our state and national CDE competitions and conventions. Thank you Mr. Marcelli and State Farm!!!!"
We responded:
"Hunter we’re honored by your positive feedback! Congratulations to the Mountainair FFA Rancho Rodeo on all your success and continued success in National Competitions! "
Profile photo of kim Poole

kim Poole

April 10, 2025

5  out of  5
rating by kim Poole
"Thanks for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of cataran leyba

cataran leyba

March 24, 2025

5  out of  5
rating by cataran leyba
"Outstanding professional support in a time of need. Thanks for our home and my auto insurance coverages in a short amount of time. The whole team at John Marcelli's office are top notch and we truly appreciate their assistance. I do have to highlight Becky and Dorie! You were AWESOME! Highly recommend these two and this office if you are looking for coverage. R. Leyba, USN (Ret.)"
We responded:
"Thank you for trusting our team with your home and auto insurance needs. "
Profile photo of Haily Smith

Haily Smith

March 14, 2025

5  out of  5
rating by Haily Smith
"Wonderful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rosa Horcasitas

Rosa Horcasitas

February 19, 2025

5  out of  5
rating by Rosa Horcasitas
"I had a problem with one of my policies. Layla, at the John Marcelli State Farm agency, was very helpful, professional and knowledgeable, found out what the problem was and took care it for me with one phone call. I am very happy with how it all worked out. Thank you, Layla Rosa"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Debbie Edmondson

Debbie Edmondson

February 16, 2025

5  out of  5
rating by Debbie Edmondson
"I have been a customer of John Marcelli's State Farm since 1991 and have never been more impressed or happy with a company. The excellent customer service, friendliness and very knowledgeable team is what has always kept me loyal to them. I know if I ever need anything John Marcelli, Dori, Michelle and all of the amazing staff there will handle my request promptly and efficiently with professionalism and accuracy. I recently needed an out of the ordinary insurance policy, in a hurry, and, no surprise, had the policy in record time. What an awesome team!! I have and will continue to refer all my friends, family and acquaintances to John Marcelli's State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gabriel

Gabriel

January 6, 2025

5  out of  5
rating by Gabriel
"John Marcelli is fantastic! He graciously donated to the Eldorado High School Swim and Dive team, showing his incredible support and generosity. We are truly grateful for his kindness and commitment to helping our team succeed. Highly recommend his agency!"
We responded:
"Thank you, Gabriel, for your wonderful review! I'm delighted to have had the opportunity to support the Eldorado High School Swim and Dive team. Your recommendation means a lot, and I'm grateful for the chance to contribute to your team's success. If there's anything else I can assist with, please feel free to reach out. "
Profile photo of Carol Robertson

Carol Robertson

December 16, 2024

5  out of  5
rating by Carol Robertson
"John and his staff are very knowledgeable and helpful with any needs you have. They are available to assist you in all insurance needs. We recently went to him for Medicare assistance as well and he was very informative. I would highly recommend him as an agent and his staff is amazing."
We responded:
"Thank you, Carol, for your wonderful feedback! I'm glad to hear that our team was able to assist you with your insurance and Medicare needs. We strive to provide informative and helpful service, and it's great to know you felt supported. If you have any future questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Kim Lorraine

Kim Lorraine

November 30, 2024

5  out of  5
rating by Kim Lorraine
"It is great to have real people who will answer the phone and my questions and an actual office to be able to go to. John and his staff are helpful, knowledgeable, and friendly."
We responded:
"Kim, thank you for your wonderful review! We're glad you appreciate having real people to talk to and an office to visit. It's great to know that you find our team helpful, knowledgeable, and friendly. If you have any more questions or need assistance in the future, feel free to reach out. We're here for you!"